この記事は次の言語でも読めます: 日本語

The other day, my friend recommended me to watch, a musical “Singin’ in the Rain” in Tokyo.

I checked the online ticket service:

  • Seat S: 13,000 JPY
  • Seat A: 11,000 JPY
  • Seat B: 9,000 JPY

I purchased a seat B ticket as per my budget.

 

On the purchase screen, I was told that I need to contact the information center after booking for wheelchair accessibility information. So I did.

 

Operator:

“Our wheelchair accessible seats are available only in seat S area. Would you pay for the price gap, 4,000JPY?”

 

Mizuki:

“The price gap is kinda huge. Isn’t seat B really wheelchair accessible? If I can access close to my seat, I can transfer to a regular seat.”

 

Operator:

“There are some steps from the entrance to your seat in B. If you can go up those steps, you can still watch from your seat.”

 

Mizuki:

“You decided to have wheelchair accessible seat in seat S only, not me. Why do I need to pay for the price gap just because I am in wheelchair?”

 

Operator:

“In this musical, we decided to do so.”

 

Mizuki:

“I have lived in the US, and I could purchase any tickets as per my budget and was guided to a wheelchair accessible seat every time without any additional charge. Can I please talk to your manager about this?

 

Operator:

“We have announced the reply to other people in wheelchair, so we cannot do this just for you. We are sorry.”

 

I was simply surprised. The issue, having wheelchair accessible seats only in seat S, should be resolved by the theater owner, not by customers in wheelchair. This is really outrageous!

I wonder how I can change this unfair system and phenomenon in Japanese society which most people just accept the status quo even though it may be wrong.

 

To be continued…

 

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