I am always impressed by Starbucks’s high quality of customer service and very curious how Starbucks maintains the high quality of customer service at the numerous number of stores. In Seattle, I could visit Starbucks Headquarters twice! I have lots of stories to share with you. In part 1, I write about my great experience at the meeting of Access Alliance, one of Starbucks’s employee resource groups which promote inclusion and integrate accessibility. I found real strength of diversity and inclusion at Starbucks.
Historical Background That Changed U.S. Dramatically and Current Efforts on Protecting Disability Rights ~Disability Rights Washington~
In Seattle, I have visited Disability Rights Washington, a private non-profit organization, and the designated protection and advocacy agency. Today, in the US, many people with disabilities have equal opportunities to receive general education and work in various fields. However, equal opportunity doesn’t exist from the beginning. It is earned by brave advocates speaking up for people with disabilities. Part of the history is sad. Disability Rights Washington not only provides litigation support, but also have implemented interesting projects to raise awareness of people with disabilities.
New Findings from Disability Roundtable Discussion ~Microsoft Part 3~
Tina Seelig’s Inside Out Seminar in Tokyo!
One of the most influential and inspiring authors and professors visited Tokyo and I was very lucky to get a ticket to her seminar. The person is Tina Seelig. The session was about creativity. “Unlike physics, there are no shared vocabularies of creativity.” Tina shared her study on creativity and a framework, called the Invention Cycle, with us.